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Support Widget

We create an all-in-one support widget on your website that empowers your customers to get accessible answers to their questions through chat, contact form, FAQs & Knowledge Base anytime.

WHAT’S INCLUDED:

  • Chat
  • Contact Form
  • FAQ
  • Knowledge Base
  • Product Report
  • Customer Support

Product Insights

Chat

We can set up messaging  and chat on your website to deliver support your customers would need on their most convenient time.

With chat features, you can help your customers get answers to most common questions and be able to customize responses based on frequently asked questions.

Contact Form

We create a contact form on your support widget that allows your customers to provide an immediate, convenient way for them to ask company questions.

Contact Form triggers an email message to be generated and sent to your email inbox. This lets you get messages from your existing customers or visitors easily and quickly and you can keep track of inquiries for future reference.

Knowledge Base

Customers can get the answers they need when they need them through the knowledge base with helpful, informative articles so you can provide 24/7 customer support through a self-service portal with informative articles and FAQs.

Your knowledge base readily available on your support widget will not just make things easier for your customers but will surely impact visitors’ overall satisfaction on your website.

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